Photo Studio Rentals
Frequently asked questions
Will Somebody Be There To Help Me?
Yes, we help set up your camera settings, position lights and change backdrops for you.
How Many Backdrops Can I Use?
As much as you need! Please keep in mind, changing backdrops, props, and lighting set ups take time and count towards your session time.
What If I Finish Early?
Unfortunately we cannot credit or offer any form of refund for finishing early. Once the space is booked for a rental, the calendar time is blocked from being booked by other clients. If you booked less time than you actually need, you can extend your session, as long as the time is available.
How Do The Lights Connect To My Camera?
We use a wireless trigger system that lets you adjust the power and take photos with our lights wirelessly.
Can I Pay For Props When I Get There?
Yes!
What Are Your Terms/Rescheduling/Cancelation Policy?
-I understand that this is a photo studio rental. Video production is strictly limited to BTS coverage.
-I understand that this rental includes atleast lights, backdrops, modifiers & *NO CAMERA OR PHOTOGRAPHER*
--There is $25 fee (+5 per hour) which must be paid when new date is selected
--Example: 1 Hour Rental Reschedule Fee: $25. 3 Hour Rental Reschedule Fee: $35
--*Same terms apply to sessions booked from bulk packages. Time is not credited back to your package*
--Example: If a session is booked On Monday For Wednesday and you decide to cancel within your 24 hour window but you are also in the 36 hour window. No refund will be given. Can only be rescheduled.
--There is $25 fee (+5 per hour) which must be paid when new date is selected
--Example: 1 Hour Rental Reschedule Fee: $25. 3 Hour Rental Reschedule Fee: $35
-Excessive Oil use may incur a fee of $25 if damage or large stains are left on backdrop
Photo Editing
Frequently Asked Questions
Is It Possible To Get Photos Back Quicker?
At the moment, we cannot guarantee a shorter turn around time than our 72 hour guarantee.
What Happens If We Take Longer than 72 Hours
100% Refund + Your Photo Edits!
Can you do special effects and graphic design to the photos?
No, we clean skin and backdrops and give a solid retouched image, we do not offer any form of graphic design.
What file type do I send?
We recommend any RAW file type. No cell phone images.
What kind of file type will I recieve?
You will recieve a high quality .JPEG or .TIFF file, your choice.
Can I cancel an order
Once your order has been placed, our team gets to work ASAP. We can cancel and refund as long as we have not started on the project.
What If My Submissions Are Unable To Be Edited
If the photos are unable to be edited by our team, based on exposure, image quality or content, we will simply refund the payment and email you with the reason.
Will You Be Posting My Photos For Promo?
We will never do that without your explicit consent
Photoshoots
Frequently asked questions
Will Somebody Be There To Help Me?
Yes, we help set up your camera settings, position lights and change backdrops for you.
How Many Backdrops Can I Use?
As much as you need! Please keep in mind, changing backdrops, props, and lighting set ups take time and count towards your session time.
What If I Finish Early?
Unfortunately we cannot credit or offer any form of refund for finishing early. Once the space is booked for a rental, the calendar time is blocked from being booked by other clients. If you booked less time than you actually need, you can extend your session, as long as the time is available.
How Do The Lights Connect To My Camera?
We use a wireless trigger system that lets you adjust the power and take photos with our lights wirelessly.
Can I Pay For Props When I Get There?
Yes!
What Are Your Terms/Rescheduling/Cancelation Policy?
-I understand that this is a photo studio rental. Video production is strictly limited to BTS coverage.
-I understand that this rental includes atleast lights, backdrops, modifiers & *NO CAMERA OR PHOTOGRAPHER*
--There is $25 fee (+5 per hour) which must be paid when new date is selected
--Example: 1 Hour Rental Reschedule Fee: $25. 3 Hour Rental Reschedule Fee: $35
--*Same terms apply to sessions booked from bulk packages. Time is not credited back to your package*
--Example: If a session is booked On Monday For Wednesday and you decide to cancel within your 24 hour window but you are also in the 36 hour window. No refund will be given. Can only be rescheduled.
--There is $25 fee (+5 per hour) which must be paid when new date is selected
--Example: 1 Hour Rental Reschedule Fee: $25. 3 Hour Rental Reschedule Fee: $35
-Excessive Oil use may incur a fee of $25 if damage or large stains are left on backdrop