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Photo Studio Rentals

Frequently asked questions

Will Somebody Be There To Help Me?

Yes, we help set up your camera settings, position lights and change backdrops for you.

How Many Backdrops Can I Use?

As much as you need! Please keep in mind, changing backdrops, props, and lighting set ups take time and count towards your session time.

What If I Finish Early?

Unfortunately we cannot credit or offer any form of refund for finishing early. Once the space is booked for a rental, the calendar time is blocked from being booked by other clients. If you booked less time than you actually need, you can extend your session, as long as the time is available.

How Do The Lights Connect To My Camera?

We use a wireless trigger system that lets you adjust the power and take photos with our lights wirelessly. Please keep the following in mind: -Entry Level Cameras may not work with a wireless trigger system. -Mirrorless cameras have an option in the meny (typically called Exposure Simultion or Settings Effect) that needs to be turned off to use any studio strobelights, anywhere.

Can I Pay For Props When I Get There?


What Are Your Terms/Rescheduling/Cancelation Policy?

-I understand that this is a photo studio rental. Video production is strictly limited to BTS coverage.
-I understand that this rental includes atleast lights, backdrops, modifiers & *NO CAMERA OR PHOTOGRAPHER*
-I understand that bookings on calendar for 24 hours or more cannot be refunded. Booking can only be rescheduled.FEE BELOW.
--There is $25 fee (+5 per hour) which must be paid when new date is selected
--Example: 1 Hour Rental Reschedule Fee: $25. 3 Hour Rental Reschedule Fee: $35
--*Same terms apply to sessions booked from bulk packages. Time is not credited back to your package* -No refunds within 36 hours of session.
--Example: If a session is booked On Monday For Wednesday and you decide to cancel within your 24 hour window but you are also in the 36 hour window. No refund will be given. Can only be rescheduled.
--There is $25 fee (+5 per hour) which must be paid when new date is selected
--Example: 1 Hour Rental Reschedule Fee: $25. 3 Hour Rental Reschedule Fee: $35 -Balances are due upon arrival. IF YOU FINISH EARLY, THERE ARE NO REFUNDS or CREDITS for time paid, because once time is blocked out for your session, we are unable to rent out the time for anyone else. -If your shoot involves 10 or more people, you will be automatically charged the $25 fee if you have not already checked the add-on box on when booking, same goes for glitter shoots**
-Excessive Oil use may incur a fee of $25 if damage or large stains are left on backdrop -YOU (the individual/company) ARE RESPONSIBLE for any damaged, broken, stolen items. i(Lights, large backdrops tears, strobe light trigger) - Card on file will be charged for damaged equipment.


Photo Editing

Frequently Asked Questions

Is It Possible To Get Photos Back Quicker?

At the moment, we cannot guarantee a shorter turn around time than our 72 hour guarantee.

What Happens If We Take Longer than 72 Hours

100% Refund + Your Photo Edits!

Can you do special effects and graphic design to the photos?

No, we clean skin and backdrops and give a solid retouched image, we do not offer any form of graphic design.

What file type do I send?

We recommend any RAW file type. No cell phone images.

What kind of file type will I recieve?

You will recieve a high quality .JPEG or .TIFF file, your choice.

Can I cancel an order

Once your order has been placed, our team gets to work ASAP. We can cancel and refund as long as we have not started on the project.

What If My Submissions Are Unable To Be Edited

If the photos are unable to be edited by our team, based on exposure, image quality or content, we will simply refund the payment and email you with the reason.

Will You Be Posting My Photos For Promo?

We will never do that without your explicit consent



Frequently asked questions

Do you have balloons?

We have "Happy Birthday" balloons and number balloons. All other balloons would have to be brought in.

When will I get my photos back?

Selection photos are sent within 24 hours. Final edits are sent no more than 4 days after your selection has been finalized.

Can I bring extra people to the shoot, whether or not they are in the photos?

Yes, that is no problem.

Can I bring in my pet?

Yes, you can.

Can I Pay For Props When I Get There? Or Bring My Own Props?

Yes and Yes!

Do I get photos on a CD or USB?

All files are digitally delivered.

Do you have a make up artist?

We do not have any make up artist on staff, but we do provide a directory that can help you find one.

Do you print?

We provide printing through our edits gallery. Once your edits are delivered to your email. you can order prints and have them shipped directly to you!

F.A.Q. || Our Story || Our Props || Bulk Packages || Terms of Service 
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8am-12am (7 days a week)